退款政策
Lost/ Missing packages
Winnieyippie will not be liable for missing packages or damaged shipments.
Please ensure that your billing and mailing addresses are correct before you send in your order. A refused shipment will be treated as a returned order and any return order cost will be borne by the client.
Winnieyippie will not be liable for the shipment charges due to wrong information provided by the client or the re-delivery of goods.
Return and exchange policy
Sales items are strictly non-eligible for returns or exchanges.
All our products are personally checked by us before shipping out
Your order will also not be eligible for returns or exchanges if discount codes are applied.
Request to return and exchange must be made within 7 days of receiving the items.
Return and exchange will be only accepted under the following condition(s)
- The customer has received the wrong items from the order
- Items must be returned in a brand-new condition
- Item is Unworn
- Item is Unopened
- Item is unintentionally damaged or defective
Return and exchange will not be accepted if the product has been opened, used, or worn.
Shipping charges are non-refundable, shipping the products back to us is based on your own cost.
Please email the following address for further inquiries hello@winnieyippie.net